I’ve previously written about why folks who come in looking for mental health services shouldn’t be labeled patients. First, the transaction isn’t a genuinely medical one (even if so-called “drugs” ...

Financial advisors often develop deep, personal relationships with clients. Some would even argue that’s a crucial aspect of the job. So, when a client experiences the loss of a spouse, parent, or ...

When I'm not writing about specialty medical marketing or recording episodes of the Ailm Practice Education Series, I like to explore ideas that spark personal and professional growth. These musings ...

Patient navigation is increasingly utilized to link and (re)engage persons with HIV to care. Understanding client experiences with HIV patient navigation can facilitate intervention design and ...

Forbes contributors publish independent expert analyses and insights. Dr. Lance B. Eliot is a world-renowned AI scientist and consultant. In today’s column, I examine an advanced use of generative AI ...

The program — dubbed the Patient-Family Partner Program — is derived from Seattle-based Virginia Mason Health System’s own highly successful patient engagement initiative. The program includes ...