NEW BERN, NC -- The greeting you're probably used to when you go through the drive-thru is, "hello, how may I help you?" That's not what some customers at a McDonald's drive-thru in New Bern, North ...

CAMPBELL, California -- ReVae Arnaud-Jensen is not a confrontational woman. She describes herself as a hardworking, responsible, single mother of three. But when she tried to order at a Jack in the ...

A person receiving bag at drive-thru window - NewJadsada/Shutterstock In 1948, In-N-Out Burger became the first fast-food chain to roll out a real drive-thru system, powered by Harry Snyder's two-way ...

Gliding through a McDonald’s drive-thru feels like a modern marvel: you bark your order into a speaker, roll to a window, and voila hot fries in hand, all from the comfort of your car. Since launching ...

This McDonald’s worker lists a litany of customer order-placing grievances in a video with 1.4 million views. “PSA, because I’m starting to realize that y’all don’t know how to order or y’all just ...

Drive-thru worker handing brown paper bag to woman in gray car against background of image of sun - Static Media / Shutterstock Picture this: You're at the Wendy's drive-thru. You pull up to the ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. Gone are the days of the fast-food worker ...

CAMPBELL, Calif. -- ReVae Arnaud-Jensen is not a confrontational woman. She describes herself as a hardworking, responsible, single mother of three. But, when she tried to order at a Jack in the Box ...

Looking to improve your drive-thru game? Check out these 12 etiquette tips to make sure your next burger run is a smooth success instead of a fast-food flop.