Modern CX depends less on where data lives and more on how signals, AI, and governance come together at decision time.

Reply [EXM, STAR: REY] is supporting the global retailer Otto Group in implementing a central, AI-driven virtual control ...

Learn how multi-agent orchestration enables the next generation of intelligent enterprises by coordinating autonomous AI ...

UiPath is uniquely positioned to be an agentic AI orchestration platform.

The evolution toward real-time payment infrastructure creates both opportunities and challenges for AI-powered orchestration ...

SaaS platform reduces friction and complexity across disparate platforms so enterprises and managed service providers can rapidly deploy communication services AUSTIN, Texas, Oct. 9, 2025 /PRNewswire/ ...

ATLANTA, Oct. 2, 2025 /PRNewswire/ -- Flowable, a global leader in intelligent automation and enterprise transformation, will make its exhibition debut at Gartner IT Symposium/Xpo™ 2025 from Oct.

This partnership unifies open-source voice agents with carrier-grade telephony orchestration enabling “Humans and AI ...

MORRISTOWN, N.J.--(BUSINESS WIRE)--Avaya, a global enterprise software leader, today announced its new Avaya Infinity™ platform. Built to unify fragmented customer experiences, Avaya Infinity™ equips ...

SmartPATH changes that, combining AI and automation with intelligent orchestration to help organizations deliver trusted, real-time interactions that build loyalty, drive customer action, and improve ...

Frontier enterprises are turning AI momentum into measurable impact by shifting from tools and pilots to outcomes, ...

SaaS platform reduces friction and complexity across disparate platforms so enterprises and managed service providers can rapidly deploy communication services "It can be incredibly complex and costly ...