Workers who possess exemplary listening skills are valuable members of the workplace. Effective listening skills support customer service initiatives, benefit workplace relationships and prevent ...

Team building promotes problem solving, efficiency and reliability. Listening is a critical communication skill and involves much more than the act of just hearing what someone says. Team members who ...

Listening is critical to the oral history process. How does one teach students to listen? This article describes a series of listening exercises the author designed for her students and the reflexive ...

Most people recognize improvisational theater as a form of comedy, but a professor at Paul Smith’s College in New York sees potential in improv to improve student success. Hospitality and business ...

Question: I have a new employee who joined our team seven months ago. Recently, we visited a client to negotiate a contract. During that meeting, it became painfully obvious that this individual is ...

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Listen … Listen? … Listen! The ability to listen skillfully is integral to effective communication. An old adage reads, “We were given two ears but only one ...

In leadership, few skills are as routinely overlooked as listening. Yet listening is certainly a valuable leadership superpower. Listening is the quiet powerhouse behind effective people leadership, ...

We already know about the value and importance of communication in business and leadership. Effective leaders are skilled at the art of persuasion and can generate commitment to their organization’s ...

Most physicians, nurses, and advanced practice registered nurses (APRNs) in a recent Medscape poll said they always or often make a conscious effort to listen to their patients without interrupting ...