For the past 15 weeks, Cali Hegeman's life has revolved around coffee. By day, the 22-year-old Starbucks barista crafts lattes and mochas at the Chicago Reserve Roastery. In her off hours, she reads ...

Starbucks' barista training can turn a customer who only orders Frappuccinos into an espresso-drinking coffee fiend -- I've experienced this firsthand. As a teen, a Caramel Frappuccino was my go-to ...

Here’s how a Starbucks SBUX1.37%increase; green up pointing triangle visit is supposed to go today: You walk in the door and the barista looks you in the eye, smiles and says, “Welcome to Starbucks.” ...

This holiday season, the last thing my coworkers and I wanted to do was go on strike—but this week Starbucks has left us no other choice. As baristas, we make Starbucks run. We’re the reason the ...

Starbucks is training staff how to de-escalate conflict after taking away a popular customer perk, and even installing 'panic ...

The Starbucks union says its strike has expanded to over 30 locations throughout the country, with the latest work stoppage ...

Quiet displays of support for striking Starbucks baristas have begun appearing at the coffee giant's Seattle headquarters.

I never intended to work at Starbucks. I knew about the hectic work environment. I heard about baristas moving back and forth with 20 different drinks lined up. It looked stressful. Fast forward to ...