Retail companies are among the largest businesses in the economy. Here's what the CEOs of 30 top retail chains made last year ...

Four minutes or less. That is how long the Starbucks chief executive officer would like for it to take from order to drink in hand. The new operating model is called "Green Apron Service," according ...

It's Federal Reserve interest rate decision day, with a side of earnings season madness. The Fed is widely expected to leave interest rates unchanged. Chairman Jerome Powell — under pressure from ...

Niccol took over as CEO in September 2024 after leading Chipotle and Taco Bell. He is credited with restoring Chipotle’s reputation following a 2018 food safety crisis. Now, at Starbucks, he’s tasked ...

Speaking on Wednesday at the Salesforce Dreamforce conference in San Francisco, Brian Niccol acknowledged that he's made a mistake during his first year as Starbucks' CEO. "Initially, we had taken the ...

From recalling Starbucks’ near-collapse in 2008 to ending stock buybacks in 2022, Schultz says leading with honesty and empathy pays off in the long run.

NILES, Ill. (WGN) — The CEO of Starbucks spent the day in suburban Chicago on Wednesday, speaking exclusively with Nexstar’s WGN about the company’s emphasis on providing a better customer experience ...

Outgoing Starbucks CEO Howard Schultz says that he'll never return to the top job after the coffee giant announced a new succession plan last week. "I'm never coming back again, because we found the ...

Starbucks is changing its products and improving its services in a push to draw more customers to its stores. The coffee chain reported its sixth straight quarter of declining store sales on Tuesday.

Brian Niccol explained the mistake he made during his first year as Starbucks' CEO. He said he didn't position the turnaround plan as part of the cultural conversation quickly enough. Niccol added ...