Jeri Frank is the Co-Founder & CEO of STRATAFOLIO, a software solution for companies that own and manage real estate with NNN leases. How often are you taking the time to collect user base feedback?

The AI-powered writing platform has addressed user concerns by rolling out substantial updates. The company prioritized verifiable sourcing and student accessibility to reinforce its commitment to ...

Collecting feedback is just one part of the process. What’s more important is what you do with the data. Companies are always looking to stay on top of evolving customer expectations. They collect as ...

In software engineering, professionals often use agile software development and continuous integration methodologies in order to improve efficiency. That being said, the product team also needs to pay ...

When capturing requested feedback from customers, it's vital to offer a simple, user-friendly feedback mechanism that requires minimal effort to complete. Crafting a successful customer feedback ...

Customer feedback is the catalyst for product development but extracting the variety of customer feedback from the scores wealth of channels like reviews, online surveys, emails, and social media is a ...

Product Management is a pivotal part of every progressive society. Its very nature of birthing ideas into tangible solutions requires in-depth experience, a keen eye for details, and an appreciation ...

As businesses set new goals and standards for themselves in the new year, they should place extra emphasis on retaining customers and acting upon the valuable feedback they receive. Embracing customer ...

SAN FRANCISCO--(BUSINESS WIRE)--What customer-centric organizations do well is bring the human back into the equation—to the business—and focus on meeting customer needs as the most important driver ...

Investing time and resources into UX discovery and design can benefit users and your business substantially. The importance of investing in a comprehensive UX process The essential steps in a ...

Customer experience is the overall experience a customer has, from start to finish, with every aspect of your business and your brand. Customer experience is the total impression your business leaves ...

Microsoft says it wants users to weigh in with requests, suggestions, and advice using the built-in Feedback hub. But is that any way to really get Microsoft’s attention? In addition to complaining ...