After the heat and hot water shut off in a New Britain apartment house before Christmas, health inspectors examined the system, consulted with the landlord, ensured that a contractor was making ...

While discovering you have no hot water but your heating still works can be confusing, these are the steps to take before calling an engineer ...

The city received nearly 80,000 calls about lack of residential heat and hot water in January, more than any other month on record. Some tenants say their buildings are falling through the cracks.

Suffering from no hot water? It may not be a hard problem to fix. If you have an electric water heater that’s not working properly, there are several possible reasons—and many of them have relatively ...

After a winter storm blasted the DMV, the University of Maryland, College Park campus faced a steam outage, leaving the campus without proper heat and running hot water.

City Limits' reporter Patrick Spauster spoke to WNYC's The Brian Lehrer Show about what tenants can do if their heat isn't ...