Cimulate and Bazaarvoice are helping retailers make PDPs machine-readable for AI discovery, improving shopper trust, ...

Shorter B2B buying cycles are putting pressure on sales teams to respond quickly, revealing the growing gap between modern ...

U.S. e-commerce orders surged 147% in 2025, but growth was uneven as the top performers pulled ahead. Shoppers clicked less, ...

Digital IDs in mobile wallets are reducing friction at checkout and verification, helping retailers reconnect online ...

U.S. e-commerce orders surged 147% in 2025, but growth was uneven as the top performers pulled ahead. Shoppers clicked less, yet spent more — rewarding brands that reacted faster. Digital IDs in ...

January, known in retail circles as Returnuary, is often the cruelest month for merchants, as post-holiday returns erode margins and strain reverse logistics.

Virtual agents and AI chatbots will be eating into search engine volumes over the next two years, causing them to decline by 25%, according to a report released Monday by technology research and ...

Despite legislation created to stop “scalper” and “grinch” bots from buying products faster than humans on e-commerce sites, desperate consumers are wrestling with the dilemma of either paying ...

When WorldCom, the telecommunications giant, failed and was put into bankruptcy, the U.S. witnessed one of the largest accounting frauds in history. Former CEO, Bernie Ebbers, 63, was convicted of ...

Walmart and OpenAI’s October partnership could be the most significant shift in e-commerce since the “Buy Now” button. By integrating ChatGPT, Walmart is collapsing the shopping funnel. No search bar.

Package thieves snatched US$12 billion in goods this year, according to a report released Tuesday by Security.org. Based on a survey of 11,000 adults in 50 states, the report also noted that ...

AI-powered mobile apps are rapidly shaping the digital economy, driving consumer engagement and spending. However, as this trend accelerates, stronger trust in e-commerce platforms is essential to ...