Zoho CRM has an impressive array of core capabilities. Features like lead and opportunity management, sales forecasting, and ...

Workbooks CRM is an impressive all-in-one solution that combines robust functionality with ease of use and affordability. Its ...

HubSpot is a versatile yet simple CRM platform used by more than 200,000 businesses across the globe. It can serve as a central, online platform for sales, marketing, customer service, and operations ...

Salesforce Starter Suite provides a highly customizable and capable CRM solution for small businesses that eventually plan to upgrade to one of the company's more feature-rich tiers.

Lauren (Hansen) Holznienkemper is a lead editor for the small business vertical at Forbes Advisor, specializing in HR, payroll and recruiting solutions for small businesses. Using research and writing ...

Dr. Chris Hillman, Global AI Lead at Teradata, joins eSpeaks to explore why open data ecosystems are becoming essential for enterprise AI success. In this episode, he breaks down how openness — in ...

Freshsales is a cloud-based CRM popular for its advanced sales tools and user-friendly, customizable interface. It’s part of the Freshworks suite—a broader platform offering solutions for customer ...

Salesmate offers a powerful yet user-friendly CRM solution with advanced automation capabilities, making it ideal for sales-focused small to medium businesses looking to streamline their processes and ...

ZDNET experts put every product through rigorous testing and research to curate the best options for you. If you buy through our links, we may earn a commission. Learn Our Process 'ZDNET Recommends': ...

We evaluate customer relationship management (CRM) software across five core categories using the following criteria for each, as summarized below: Following an in-depth evaluation, our experts score ...

Agile CRM offers a comprehensive set of features at an affordable price, making it a solid choice for small to medium-sized businesses. However, its user interface and customer support could be ...