Businesses today that rely on outgoing calls face a harsh reality: Trust in the voice channel for many Americans is fundamentally broken. Fortunately, there’s a resource that can help restore consumer ...

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CoreX, an elite ServiceNow channel partner, acquired fellow ServiceNow elite partner InSource in a bid to become the leading strategic portfolio management company.

The IRS is making major changes to modernize the agency, the Washington Post has reported. Why it matters: These changes, which involve canceling Biden-era plans and outsourcing work to private ...

Choosing to outsource your software project is a huge step, right? And honestly, the decision isn't just about who you hire; ...

Outsourcing firm Concentrix said the redundancies were designed to 'optimise costs' ...

Specialized 24/7 Call Center, NEMT Billing, Credentialing, Broker Registration, and Private Patient Growth Solutions Power ...

Concentrix (CNXC) shifts to GenAI/SaaS beyond call centers; strong free cash flow, buybacks and dividend support value under ...

Bay Area residents and businesses now have access to faster, more affordable internet options as Unwired Ltd rolls out a new ...

The company stressed the BPO sector's critical role in youth employment and encouraged young people to pursue careers in this ...

The execution-first approach has made IBT a trusted outsourcing partner across industries where failure is not an ...