The city received nearly 80,000 calls about lack of residential heat and hot water in January, more than any other month on record. Some tenants say their buildings are falling through the cracks.

A family leaves behind the trappings of the 21st century to lead a simple, self-sufficient and pious life in rural Tasmania.

People have been “freezing” in their own homes in Paisley because of problems with a heating and hot water system, an elected member has claimed.