Flip, a startup that claims to offer an Amazon Alexa-like voice AI experience for businesses, has raised $20 million in a ...

“Ninety-seven percent of devices we ever shipped can support Alexa+,” noted Amazon Alexa and Echo VP Daniel Rausch in an ...

As voice assistants and AI chat tools become household staples, the way consumers search, discover, and buy products is evolving.

Alexa Krezel is one of two school board candidates seeking the Democratic Party's endorsement in the Jan. 10 firehouse primary.

Amazon's new Alexa+ faces internal skepticism as beta testers report significant technical glitches and question its subscription value. Employees described erratic performance, ignored commands, and ...

Scammers love to seed the internet with fake customer service numbers in order to lure in unsuspecting victims who are just trying to fix something wrong in their life. Con artists have done it to ...

Alexa and Brennon Lemieux’s fellow members of the Love Is Blind pod squad are rallying around them amid their ongoing divorce. “After much reflection and many heartfelt conversations, we have made the ...

When something goes wrong with your bank account or delivery, your first instinct might be to type the company name into Google and call the first customer service number you see. But that simple ...

Nintendo of America has made the decision to outsource its customer support services, resulting in hundreds of contractors losing their jobs amid concerns Nintendo’s customer support will suffer as ...

Dan Smoker called United Airlines' official customer service number, but claims an agent eventually transferred him to a scammer Getty A Denver resident says he lost $17,000 after he claims a United ...

Over the past few months, we have come across numerous cases where sophisticated AI tools have been used to duplicate a person’s voice and trap a person in financial scams. Experts have also warned ...