Jet2, which operates at Leeds Bradford Airport, was recently recognised for its "exceptional" customer service.

Alex Hornby from Northern Trains tells ANDY COMFORT about the operator’s bold plan to increase passenger journeys by 30 million a year by 2030 ...

The human brain doesn’t remember everything verbatim. It remembers meaning. Patterns. Emotional weight. That’s the standard ...

The digital age has made us a DIY economy in which millions of jobs no longer exist not because computers do the work, but ...

Verizon's service is now recovering following a major outage which left many users reporting no service and seeing an SOS ...

“AI’s ability to bring machine speed to customer service representatives, field techs and operations teams is elevating their ...

Amid heightened network expectations, communications providers are faced with increasingly complex environments.

QuoteIQ, a CRM platform built for mobile and field service businesses, has announced the launch of Route Density, a new ...

Today at NRF 2026, Google Cloud unveiled Gemini Enterprise for Customer Experience (CX), an agentic solution designed to bring shopping and customer service together on a single intelligent interface ...

ISLAMABAD: The Pakistan Telecom­mu­nications Authority (PTA) on Wednesday noti­­fied the Mobile Virtual Network Ope­rators (MVNO) Policy Framework, allowing virtual operators to offer nationwide ...

What motivates the customer to use a particular route for a sea crossing? While some operators might suggest that it is mostly habit, which is difficult to change, or price, which is driven by other ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...