Explore how AI is transforming business software by enhancing efficiency, automation and insights.

Written testimonials and online reviews are important forms of customer advocacy—but sometimes, the real person behind the ...

Growing sales is crucial for small business success. Learn proven ways to increase sales and help your small business grow.

Brex reports that recurring revenue, a predictable income stream, is key for modern business growth and stability, ...

TROY, Mich.: 17 Dec. 2025 — According to the J.D. Power 2025 U.S. Electric Utility Residential Customer Satisfaction Study, SM released today, rising costs are the primary driver of declining ...

TROY, Mich.: 12 Nov. 2025 — With the average price per kilowatt hour for commercial customers rising 6.7% and the frequency and severity of power outages increasing in 2025, business customer ...

Customer feedback used to live in dusty spreadsheets, ignored surveys, or unread emails. Today, it’s the heartbeat of every modern business. The difference between brands that grow and those that ...

INDIANAPOLIS — On Tuesday, AES addressed customer concerns about bills and rising costs at the first of four community open houses. People representing several department at the utility, like ...

You are constantly getting feedback from others about your performance at work. A client may be happy with their interaction. A colleague may walk away from a meeting upset. You get comments on a ...

Apple has lost its spot atop a long-running study of customer satisfaction in computers to one of its older Silicon Valley neighbors. HP is in the lead with a score of 83 out of 100, with Apple and ...

Customer feedback is one of the most important resources for a business owner. Who better to highlight what your business is doing well and how it can improve than the people interacting with it on a ...