The red flags started for Shenequa Smith when she first brought her son to Shaw University in August for orientation. When ...

In Mississippi, more than 36,000 homes and businesses have now gone a second week without electricity after a historic winter storm.

The city received nearly 80,000 calls about lack of residential heat and hot water in January, more than any other month on record. Some tenants say their buildings are falling through the cracks.

With temperatures still low Monday night, frustration is high around the Boerum Hill/ Park Slope area in Brooklyn, where ...

Residents at an apartment building in Brooklyn say they have been forced to get creative since their heat has been out - and ...

Residents were evacuated Thursday afternoon from an apartment building near 28th Street and Wisconsin Avenue. People were ...

Lori Osborne took photos to document the four days her community of Pimicikamak Cree Nation was without power, leaving her family with "literally nothing but blankets to keep us warm," she says.

The couple living at Windsor Court Apartments near 20th and Highland said their heat and hot water have been broken for at least three weeks ...

Everyone seems to agree that, whether you're on city or well water, opening up the cabinets to get more warm air into the ...

Jon covers artificial intelligence. He previously led CNET's home energy and utilities category, with a focus on energy-saving advice, thermostats, and heating and cooling. Jon has more than a decade ...

Residents at Genesis Apartments in Richmond were without hot water for at least two weeks. Tenants reported other issues, including mold, bed bugs, mice, roaches and leaking sinks. The apartment ...

HOUSTON – People who live at a north central Houston apartment complex have been forced to endure ice-cold showers and boil water for basic hygiene needs after being left without hot water since ...