Businesses today that rely on outgoing calls face a harsh reality: Trust in the voice channel for many Americans is fundamentally broken. Fortunately, there’s a resource that can help restore consumer ...
Get all latest & breaking news on Aparup Sengupta. Watch videos, top stories and articles on Aparup Sengupta at ...
CoreX, an elite ServiceNow channel partner, acquired fellow ServiceNow elite partner InSource in a bid to become the leading strategic portfolio management company.
The IRS is making major changes to modernize the agency, the Washington Post has reported. Why it matters: These changes, ...
Specialized 24/7 Call Center, NEMT Billing, Credentialing, Broker Registration, and Private Patient Growth Solutions Power ...
Concentrix (CNXC) shifts to GenAI/SaaS beyond call centers; strong free cash flow, buybacks and dividend support value under ...
Amazon is developing 911 call centers operated by AI across the country. NBC News’ Gadi Schwartz tours an emergency call center to see how the technology works and ...
Georgian prosecutors have arrested the former head of the country’s security service on multiple bribery charges, including allegations that he protected scam call centers that defrauded victims ...
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